A.
I want to submit a
concern/complaint, regarding:
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This current form refers to a child welfare concern. (Include all the details you have at the moment of the report on the who, what, when and where. Explain why your concern has appeared and why you have decided to report the incident).
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Agreement
The recipients are the Child Safeguarding Manager and the Child Safeguarding Officer(s).
After receiving a complaint, both the Child Safeguarding Director and the Child Safeguarding Officer will decide whether the Child Safeguarding Policy requires updating.
In deciding the course of action, the child’s best interest is paramount. Records of complaints/reports are well kept within the organization. Reports are treated with confidentiality.
The subject of the complaint and all witnesses must cooperate fully and openly during internal investigations and hearings.
The internal investigations related to allegations of criminal behavior are to be discussed with formal authorities.